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Free standard shipping on orders over $99
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Product information:
Pattern: color blocking
Color: Double Deer Scarf Hat Set, Snowflake Scarf Hat Set
Material: acrylic
Applicable objects: general
Knitting method: knitting warp knitting
Processing method: jacquard
Suitable season: winter
Product category: scarf
Size Information:
Length of scarf (including wool ball): S: 50cm, M: 60cm, L: 68cm
Scarf width: S: 5cm, M: 5cm, L: 6.5cm
The maximum recommended neck circumference of scarf: S: 30cm, M: 43cm, L: 49cm
Gross weight of scarf: S: 34g, M: 44g, L: 57g
Hat height (including wool ball): S: 11.5cm, M: 13cm, L: 15cm
Hat width: S: 12cm, M: 14cm, L: 15.5cm
Head circumference: S: 18cm, M: 22cm, L: 26cm
Single side length of cap elastic band: S: 7cm, M: 8cm, L: 9cm
Gross weight of hat: S: 19g, M: 23g, L: 32g
Packing list:
Hat * 1+scarf * 1
All products have a 30 day return policy unless otherwise marked.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We ship to US, Canada, Australia, UK and Europe Countries.
Estimated Processing Time: 2 - 5 days.
FREE shipping on orders over $99.
Estimated Delivery Time: 7 - 30 days.
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